Frequently Asked Questions
Everything you need to know about our official racing apparel and accessories.
How do I determine my correct size for team apparel?
Our official team gear typically follows a standard European fit. We recommend checking the detailed size chart available on each product page to compare measurements for t-shirts, jackets, and hoodies before purchasing.
Where do you ship your official merchandise?
We offer worldwide shipping to most countries. Shipping costs and delivery times vary depending on your location and will be calculated at checkout. Please note that international orders may be subject to customs duties.
What is your return policy for racing gear?
We accept returns within 30 days of delivery, provided the items are in their original condition with all tags attached. Please note that limited edition collectibles and worn items cannot be returned for a refund.
Are the products sold here official TOYOTA GAZOO Racing items?
Yes, this is the official store. All apparel, headwear, and accessories are authentic TOYOTA GAZOO Racing products, designed to the same high-performance standards as our WEC and WRC team gear.
How should I care for my technical team jacket?
To preserve the quality of the technical fabrics and printed logos, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or ironing directly on the graphics.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping destination.